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67% of consumers state they are inclined to spend more money with a company that provides top-notch customer service, and 75% of consumers are willing to spend more money with companies that boast a history of quality customer service. To keep the numbers high, businesses small and large are still putting the customer
“Storytelling is the tool that human beings have to trigger empathy.”
Ryan Coogler - first-time writer/director of the Sundance and Cannes Award-winning film FRUITVALE STATION. (via filmfestivallife)
Amen!
(via moth-stories)(Source: sundance.org)
10 Business Lessons You Should Know By Age 40 on OPEN Forum
1. You can’t control everything.
2. Money is not the only measure of success.
3. “Love everyone, trust few and paddle your own canoe.”
4. It’s not what you do; it’s who you are doing it with.
5. Overnight success can take seven to 10 years.
6. We can’t always learn something from failure.
7. There will always be winners and losers.
8. Sales are vanity; cash is sanity.
9. Focus. Focus. Focus.
10. There are other things in life besides business.
PEEP SPACE NINE NASA astronaut Chris Cassidy photographs Earth from inside the Cupola module aboard the International Space Station. (Photo: NASA via Reuters / The Wall Street Journal)
Hillary Clinton, now on Twitter with the best bio ever.
TEDx: 4 years of TEDx and the journey forward: The TEDx Workshop at TEDGlobal
tedx:
TED Curator Chris Anderson
“What would happen if you wanted a bunch of people to come with you on a journey?”
TED Curator Chris Anderson asked this to a crowd of over 100 TEDx organizers from 43 countries — including Sudan, South Africa, France, China, Egypt and more — during his talk…
SEL’s Periodic Table Of SEO Success Factors gets an update! Check out what’s new, and the thought process behind it.
IBM Turns Ads Into Useful Urban Furniture | Fast Company
Did you ever need a ramp for your luggage (or bike), or a shelter from a sudden downpour, or a place to sit down and tie your shoe? IBM believes that city life can be awfully inconvenient—and that cities should be designed with the needs of ordinary citizens in mind.
geometry/color/prismatic/pattern
“If we did all the things we were capable of, we would literally astound ourselves.” - Thomas Edison
Google, Flickr, Or Dropbox?
Here are some tips about who you should trust with your photos.
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As you may know, social media is changing the face of modern marketing. CMOs or chief marketing officers are starting to invest in social media platforms in order to promote products and services. Yet not every social media Website can offer what CMOs are looking for. Here is a guide to the top social media sites and what they can do for CMOs.
(via Visual.ly)
Are you feeling confident about your business’s future? Not so fast: Take a closer look not at your business, but at yourself. Are you making these three mistakes that could doom your business to an untimely demise?
1. Not delegating
2. Not strategizing
3. Not executing
Learn how to fix these 3 Deadly Leadership Mistakes You’re Probably Making on OPEN Forum before it’s … too late.
